1. Data controller
The controller of personal data is:
Sébastien Blanchard
Sole trader (French micro-entreprise)
Trading name: HorlogeTV
SIRET: 492 729 843 00010
6 La Grollière
85140 Les Essarts en Bocage
France
Email: contact@horlogetv.com
2. Data collected
When you use the HorlogeTV website and service, we collect the following data:
- Identification data: email address, when signing up to the service or the newsletter
- Licence data: unique licence key assigned to each subscription
- Technical data: unique screen identifier (machine identifier of the computer driving the screen), used to manage the number of screens allowed by the subscribed plan
- Billing data: information required for payment, processed by our providers Stripe and PayPal (we do not store your card details)
- Location data: name of the city entered by the Customer (optional), sent to OpenWeatherMap to display the local weather. No GPS coordinates are collected
- Installation acceptance data: time-stamped confirmation by the Customer that the screen used is an LCD panel, and a log of screen-protection deactivations, linked to the screen identifier
- Conversational assistant: the content of the messages you type into the site's assistant, sent to the provider Anthropic to generate the reply; a fingerprint (hash) of your IP address, kept for one minute on our server to limit the number of messages. HorlogeTV does not keep conversations. Do not enter personal or confidential data in the assistant
HorlogeTV collects no data for advertising purposes. No ad tracking, no profiling, no resale of data to third parties.
3. Purposes of processing
Your personal data is collected for the following purposes:
- Managing your customer account and subscription
- Providing the digital signage service (licence verification, configuration sync, device management)
- Processing payments via Stripe or PayPal
- Sending service emails related to the subscription (confirmation, due-date reminders, grace period, end of subscription)
- Keeping proof of acceptance of the screen usage conditions and of the screen-protection choices
- Displaying the local weather from the city entered (optional), via OpenWeatherMap
- Responding to your contact and support requests
- Automatically answering questions asked to the site's conversational assistant, and protecting that service from abuse
- Sending the newsletter (only with your consent)
4. Legal basis for processing
The processing of your data is based on:
- Performance of the contract: account management, service provision, billing, service emails, proof of acceptance at installation
- Your consent: newsletter subscription
- Legitimate interest: service security
5. Recipients of the data
Your personal data may be shared with the following recipients:
- Stripe: card payment processing
- PayPal: processing of payments via PayPal
- OpenWeatherMap: name of the city entered by the Customer, to obtain weather data
- Hostinger: hosting of the site and data
- Anthropic, PBC (United States): content of the messages typed into the site's conversational assistant, to generate the replies. This transfer outside the European Union is governed by the provider's contractual safeguards (standard contractual clauses); data sent through the programming interface is not used to train its models, according to its current terms
Your data is never sold or passed on to third parties for commercial purposes.
6. Retention period
- Account data: kept for the duration of the subscription, then deleted 12 months after cancellation
- Billing data: kept for 10 years in accordance with accounting obligations
- Contact data: kept for 3 years from the last exchange
- Location data (city): kept with the account configuration for the duration of the subscription, then deleted with the account data
- Installation acceptance data and screen-protection log: kept for the duration of the subscription and five years after it ends, for evidential purposes
- Conversational assistant: messages not kept by HorlogeTV; IP address fingerprint kept for one minute; temporary retention by the provider according to its privacy policy
7. Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correct inaccurate or incomplete data
- Right to erasure: request the deletion of your data
- Right to portability: receive your data in a structured format
- Right to object: object to the processing of your data
- Right to withdraw consent: withdraw your consent at any time (newsletter, cookies)
To exercise these rights, contact us at: contact@horlogetv.com
In the event of a dispute, you may lodge a complaint with the CNIL (the French data protection authority) or with the supervisory authority of your country.
8. Cookies
The HorlogeTV website and application only use session cookies required for the service to work:
- Session cookies: authentication, display preferences
No advertising cookies are used. With your consent (banner shown on first visit), the website uses Google Analytics 4 to measure its audience: pages viewed, traffic source, device type, with IP anonymisation. You may decline without any effect on access to the site, and change your choice at any time by clearing the site data in your browser. Data is kept for 14 months by Google LLC (USA) under its terms. The HorlogeTV application itself uses no analytics cookies.
Anonymous visit counting. The website also counts its page views with an in-house tool, without cookies: page viewed, referring site (domain name only), browser language, mobile or desktop. Your IP address is never stored; only a fingerprint that changes every day is used to count distinct visitors, and it cannot identify you. This data stays with our web host, is shared with no one and is deleted after 25 months.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Payments are secured by Stripe (PCI-DSS certified) and PayPal. Communications are encrypted over HTTPS.
10. Changes to this policy
We reserve the right to change this privacy policy at any time. Any change will be published on this page. We encourage you to check this page regularly to stay informed about how we protect your data.
Last updated: 12 September 2026.